DUTIES & RESPONSIBILITIES:
• To utilize engineering skills to install and interface highly complex technical solutions within customer’s mobile telecom networks.
• To work in close cooperation with G&D customers and project managers to plan, implement and accept products in the Americas region.
• To coordinate between Software Development based in Europe to ensure delivery of solutions for customers in the Americas.
• To follow up with Software Development and manage any quality or defect issues with G&D products.
• To manage and implement all technical interfaces with G&D products. This includes mobile operator’s billing systems, provisioning systems, SMS-Cs, SIM cards and handsets.
• To transition all completed projects to Global Customer Services Support and Managed Service Operations with all supporting documentation.
• Acceptance testing with the customer
• Resolve technical issues in co-ordination with head office staff under time pressure from customer and project.
• Assist in the specification and estimation of projects where appropriate for bid work.
• Moderate travelling involved in role (< 50% of time)
• The job may require work outside normal business hours.
• To utilize engineering skills to install and interface highly complex technical solutions within customer’s mobile telecom networks.
• To work in close cooperation with G&D customers and project managers to plan, implement and accept products in the Americas region.
• To coordinate between Software Development based in Europe to ensure delivery of solutions for customers in the Americas.
• To follow up with Software Development and manage any quality or defect issues with G&D products.
• To manage and implement all technical interfaces with G&D products. This includes mobile operator’s billing systems, provisioning systems, SMS-Cs, SIM cards and handsets.
• To transition all completed projects to Global Customer Services Support and Managed Service Operations with all supporting documentation.
• Acceptance testing with the customer
• Resolve technical issues in co-ordination with head office staff under time pressure from customer and project.
• Assist in the specification and estimation of projects where appropriate for bid work.
• Moderate travelling involved in role (< 50% of time)
• The job may require work outside normal business hours.
QUALIFICATIONS & SKILLS:
Required Skills and Experience:
• Unix/Solaris
• Linux (preferably RedHat)
• Sun Enterprise and Intel based Hardware
• Advanced Oracle DB-Admin skills, Cluster and Backup solutions, Recovery Manager, Apache, Tomcat, Java Applications, Networking (TCP/IP, routers, firewalls) incl. the ability to troubleshoot in network environments.
• Able to write reports and be proficient in technical dealings with customers on the phone and in meetings.
• Ability to work across cultures.
• Able to work in a stressful environment on customer sites.
• Analytical logical thinking
• 5+ years technical experience
• Working experience with software design and development
• Bachelor’s degree in computer Science, Electrical Engineering or similar technical area.
• English (fluent written and spoken)
Desirable:
• GSM telecoms technology standard
• Knowledge of IT and/or telecom technologies and strategies
• Knowledge of OTA platforms
• Veritas Volume Manager and Cluster skills, Windows Server 2007, C7/SS7 signaling, SIM cards and SMS-C protocols.• ITIL knowledge
• Knowledge of IT and/or telecom technologies and strategies
• Knowledge of OTA platforms
• Veritas Volume Manager and Cluster skills, Windows Server 2007, C7/SS7 signaling, SIM cards and SMS-C protocols.• ITIL knowledge
Benefícios e salários a combinar.
Envie currículos para leandro.oliveira@gi-de.com
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